Cognitive assistance: The importance of cognitive ergonomics for work design in the future of production

Due to the continuing trend towards products that are more complex, increasing variant diversity and decreasing batch sizes as well as a high level of innovation dynamics, new approaches are required to meet the current challenges in production. This change is often associated with an increased cognitive load on employees. Work design in Industry 4.0 is therefore increasingly becoming a field of cognitive ergonomics. Complexity management plays a decisive role in this context: whereas strategies of simplification used to be in the foreground, strategies of mastering complexity are gaining in importance today. The focus is on cognitive assistance systems that support employees with suitable information and instructions and thus make the growing complexity safely manageable. The session will examine the requirements and effects of cognitive assistance systems in production from the perspective of science and practice.